1. Definitions

For the purposes of these Terms:

·  “You”, “User”, “Customer” refers to any natural or legal person accessing or using the Website.

·  “Level Up Games”, “we”, “us”, “our”, “Website” refers to Level Up Games, an Indian e-commerce business operating through www.levelupgames.in

 

2. Eligibility to Use the Website

Use of this Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

·  Persons below 18 years of age are not permitted to place orders independently.

·  Minors may use the Website only under the supervision of a parent or legal guardian.

·  We reserve the right to terminate access if it is discovered that a user is under the age of 18 and transacting independently.

 

3. Nature of Business

Level Up Games is an online retailer of new and genuine gaming products, including gaming accessories and video games.
All products sold are sourced from legitimate suppliers, meant for the Indian market, and dispatched with a valid GST tax invoice, unless expressly stated otherwise.

 

4. User Account & Security

If you create an account on the Website:

·  You are responsible for maintaining the confidentiality of your login credentials.

·  You agree to notify us immediately of any unauthorised use of your account.

·  Level Up Games shall not be liable for any loss arising from unauthorised access due to your failure to safeguard account information.

 

5. Limited License & Website Use

We grant you a limited, revocable, non-exclusive license to access and make personal, non-commercial use of this Website.

You shall not:

·  Copy, reproduce, modify, distribute, sell, or exploit any part of the Website or its content

·  Use data mining, bots, scraping tools, or similar technologies

·  Use our brand name, logo, or trademarks without prior written permission

Any unauthorised use automatically terminates the license granted.

 

6. User Conduct

You agree not to use the Website to:

·  Violate any applicable law or regulation

·  Upload or transmit defamatory, obscene, abusive, infringing, or unlawful content

·  Impersonate any person or entity

·  Upload viruses or malicious code

·  Engage in fraudulent transactions or misuse payment systems

We reserve the right to suspend or terminate access for any violation.

 

7. Pricing & Payments

·  All prices are displayed in Indian Rupees (INR).

·  Prices, product availability, and offers may change without prior notice.

·  Payments are processed through secure RBI-approved payment gateways.

·  Level Up Games does not store your card or banking details.

An order is confirmed only after successful payment authorisation.

 

8. GST & Invoicing

·  GST invoices are issued based on the billing details provided at checkout.

·  Incorrect or inactive GSTIN or billing details may result in issuance of a B2C invoice, and input tax credit shall not be our responsibility.

·  Once an invoice is issued, changes may not be possible.

 

9. Shipping & Delivery

·  Orders are shipped through third-party logistics partners.

·  Dispatch timelines are indicative and may vary due to factors beyond our control.

·  Risk of loss passes to the customer upon successful delivery.

Detailed terms are available in our Shipping Policy.

 

10. Cancellations, Returns & Refunds

·  Orders cannot be cancelled once dispatched.

·  Refunds or replacements are permitted only as per our Refund & Return Policy.

·  Certain products such as sealed electronic items or game discs may be eligible only for replacement in case of manufacturing defects.

·  Physical damage, misuse, or tampering voids eligibility for return or replacement.

 

11. Warranty Disclaimer

·  Any warranty offered is provided by the manufacturer, subject to their terms.

·  Level Up Games does not provide independent warranties unless explicitly stated.

·  We are not responsible for manufacturer service delays or decisions.

 

12. Intellectual Property

All content on this Website, including text, images, logos, graphics, and design, is the intellectual property of Level Up Games or its licensors.
Unauthorised use is strictly prohibited.

 

13. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free operation of the Website.

To the extent permitted by law, all implied warranties are excluded.

 

14. Limitation of Liability

To the maximum extent permitted by law:

·  Level Up Games shall not be liable for indirect, incidental, consequential, or punitive damages.

·  Total liability shall not exceed the value of the product purchased.

 

15. Indemnity

You agree to indemnify and hold harmless Level Up Games, its owners, employees, and affiliates from any claims, losses, or expenses arising out of:

·  Your breach of these Terms

·  Your misuse of the Website

·  Violation of any applicable law or third-party rights

 

16. Termination

We reserve the right to suspend or terminate access to the Website without notice if you violate these Terms or engage in unlawful conduct.

 

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State], India.

 

18. Changes to Terms

We may modify these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

 

19. Contact Information

For queries or concerns regarding these Terms:

·  Email: support@levelupgames.in

·  Website: www.levelupgames.in